Privacy Policy
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK law. Platform Accountants is a trading name of Platform Financial Services Limited. We are the data controller for all personal data collected through this website and our services.
What Law Covers This Policy
We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
These laws give you rights over your personal data. This policy explains those rights and how we honour them.
What Personal Data We Collect
We collect personal data in two ways — data you give us directly, and data collected automatically when you use our website.
Data you give us directly:
- Your full name
- Your email address
- Your phone number
- Your home or business address
- Your financial records including bank statements, invoices, and receipts
- Your National Insurance number where relevant to preparing your tax documents
- Any other information you choose to send us
Data collected automatically:
- Your IP address
- Browser type and version
- Pages visited on our website
- Time and date of your visit
- How you arrived at our website
Why We Collect Your Data
We only collect data we actually need. Here is why we collect each type.
Our Legal Basis for Processing Your Data
Under UK GDPR we must have a lawful basis for processing your personal data. Our bases are as follows.
How We Store Your Data
We store your data securely using appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
Your data is stored on secure servers within the United Kingdom or the European Economic Area.
Who We Share Your Data With
We may share your data with the following categories of third parties where necessary.
- Payment processors — to handle your payment securely. They are bound by their own data protection obligations.
- IT and software providers — companies that help us operate our website and business systems. They only process your data on our instructions.
- Legal or regulatory authorities — where we are required by law to disclose information.
We do not share your data with any other third parties without your consent.
Cookies
Our website uses cookies — small text files stored on your device when you visit a website.
When you first visit our website you will be asked to accept or decline non-essential cookies. You can change your cookie preferences at any time through your browser settings.
Your Rights Under UK GDPR
You have the following rights over your personal data.
Marketing Communications
We do not send marketing emails without your consent.
If you have given us consent to contact you about our services, you can withdraw that consent at any time by emailing support@platformaccountants.co.uk or by clicking unsubscribe in any email we send you.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites. We recommend you read their privacy policies before providing any personal data to them.
How to Complain
If you are unhappy with how we have handled your personal data, please contact us first at support@platformaccountants.co.uk. We will do our best to resolve your concern promptly.
If you remain unhappy after contacting us, you have the right to complain to the Information Commissioner's Office (ICO).
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.
If we make significant changes we will notify you by email where we hold your contact details. Continued use of our website after any update means you accept the updated policy.
Questions about your data?
We're happy to help. Get in touch and we'll respond within one working day.
